Not all clones look the same

faux diversityYour company diversity and inclusion champions must be crying rainbow colored tears of joy.  Some tipping point has occurred as each meeting you attend looks like a well-cast 90’s era Benetton commercial.  You see so many different accents, colors, ages, and gender parts represented each day.  Well done.  You are sure to get the different points of view promised to you by the righteous and awesome goal of a well-executed diversity program.

Looking across the conference room at all your, coincidentally beautiful, and ethnically ambiguous colleagues, you think about your own diversity journey.  At first complete resistance and cynicism.  You remember saying sharply to your team “let’s just focus on hiring the best person.”  Strange how the “best” hires always seemed to look like you?  Conversation and corporate camaraderie  was so easy then as you just hired clones of yourself.  No awkward silence as you all had the same shared memories to key off of.  It was so easy to build products with and for your buddies.  This ensured the clone army remained strong as “team fit” became the code word for “not like us” on the interview loop.

Then you started to collect your own life experiences; kids, a health scare, looking after older parents.  Your market started to change too.  Skilled college grads were ignoring your hiring pursuits as they could see from a kilometer away your merry band of clones had no clue about the future.  You had a team that had zero insight into the growing international medley of consumers ready to become 1st world consumers.

Through a combination of business necessity and ageing into some limited wisdom you realized the value of dropping the clone army hiring strategy.  Yes, this lead to some uncomfortable, individual scenarios where ethnicity, gender, and visible tattoos, became part of the undocumented hiring conversation.  A necessary jump-start for cultural progress.

Finally you have your dream team in place.  Looking around you have a mix of looks, backgrounds, and  experiences; check, check, and check!  When you get to discussion and problem solving where is the diversity of thought?  You look high and low but your cadre are giving you the same tired ideas that your clones used to give you.  Over months you probe into why the magic is not happening.  As you listen to the banter you hear from each person the same humble bragging script of home renovation, vacations, and tales of high achieving kids or pets.

All that rich cultural history and diversity of experience you hoped to tap into has been undone by the corporate benefits package.  Once you get into the corporate machine and the trappings of upper middle class life we become more cohort than individual.  The corporate drone life trumps culture every time.

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Your day has come

career RIPToday you realized you are the last generation to have a career. Not a gig, a job, or a contract but a long lasting professional arc that took you from college to retirement. As a 20 something you were just happy to have a job so you could pay off your student loans. Your folks, during any conversation, would always wedge in your employer and your job title. Your 30’s and 40’s were your corporate benefits decades. Once you picked up the spouse, kids, and house you were really suckling from the corporate teat. The work got less interesting but you convinced yourself to play the game to keep up your insurance, retirement plan, annual raises and stock grants. Root around that corporate breast and find the benefits nipple; slurp, slurp.

Each year you noticed your professional cohort thinning out. The farewell subject lines clustered into the professional “It’s been a pleasure,” the direct and disgruntled “my last day is…,” and the classic “So Long, and Thanks for All the Fish.” The content of each mail the same; it’s been great working with so many smart people, I’ve learned so much from you, please join my professional network. Where is the corporate year book for me to collect signatures? I write “Yo, Jurgen, Thanks for being a bro at that PMP certification course. Keep it real and party-hardy this summer!”

Now your career arc is accelerating down. You are no longer the go to person for your team. Your calendar is opening up. Your attendance at meetings is optional. Just recently you became a corporate eunuch by moving from consulted to informed in a key process RACI. Looking back at your career what have you really done? Have you built anything that persisted beyond a temporary corporate initiative? What exactly have you traded your time for? You do know that people really like your slides.

Today an unplanned meeting with your manager showed up on your calendar. Why is Fran* from HR sitting in on the 1:1 your manager hastily scheduled? You scan the room and see your boss avoids your gaze and Fran gives you a neutral. A manila folder sits in the desk. Frank reaches for the envelope and slides it across to you. Your day has come.

As you go through the terms of your corporate separation you think about your exit email you will send out to your colleagues, subject: Keep it real and party-hardy!
**No one is really named Fran.

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Welcome to business theater

business theater

You use to analyze, question, and challenge ideas.  Looking back your fearless pursuit of the best thinking was what made you stand out.  The best idea did not have to be yours.  What mattered then was that a problem was understood, the team had relevant data to drive decisions, and the freedom to question assumptions.  From this environment the best thinking would emerge and amazing work would get done.

Incrementally your business has changed forcing out your old way of pressing for the best thoughts and actions.  Now business resembles a theater performance where the cast knows their lines and blocking.  The players already know the final act.  Their job is to give the company the show that they have paid for. 

A problem statement is followed with a round of soft discussion that indicates participation without sharing anything of substance.  Question too much and you will be going off script.   Do anything to disrupt the decision that has already been made and this could be your last performance.  Your directs reports are understudy’s just waiting for one misstep from you to take over your role.  Your job is to nail your lines, tackle only easy problems with easy solutions, and be sure to wrap each meeting with your signature phrase “who is going to follow up on that?” 

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Fabulous destruction

UFO destruction

This day the seed of doubt you planted months ago bloomed into the fabulous destruction of a colleagues’ project.

Your company’s performance review system is loosely based on the Highlander film series; there can only be one!  Genuine cooperation begins early in the fiscal year.  By Q2 a master performance review manipulator (or PRM Practitioner) like yourself, will begin the delicate ritual of delivering highly visible cross team work while privately trying to generate negative success for your colleagues.  As a PRM practitioner you execute this public/private dance masterfully.

The quarter before the performance review analysis started you saw that your competition, led by Jack*, was too close to delivering on their commitments.  Each day elements of his** vision statement were coming into focus.  The metrics used to show project progress indicated reduced costs and increased productivity.  Jack, there can only be one and it can’t be you.

You delegated the tactical work on your program to a subordinate of yours so they could build some leadership experience. This freed up cycles to focus on sabotage.

One anonymous call from a pre-paid cell phone to your companies compliance department “integrity hotline” changed the year for Jack.  You shared a possible conflict of interest with some of the vendors Jack hired, several expense report violations and some travel expenses outside of policy.  The compliance team follows the same review model as you do.  It was late in the year and they needed a high profile violator to show their own value. 

Just as Juan Sanchez Villa-Lobos Ramírez taught you; there can be only one.

*Jack is not his real name.
**He may be a she.

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Who are you?

reflection of a drone

When did the buzz of your phone become more important than the colleague right here? In front of you is a long time co-worker, crying. They tell you how their nanny is getting so close to the kids and they feel like a guest in their own home. Your face listens but then you check your phone because “I gotta get this.” They prattle on sharing their mess with you. All you can think about is the how this human break down in front of you fits into your GTD action plan. Colleague sobbing. Actionable. Do it, delegate it, or defer it? “I’m late for a VP status review. I need to run. Let’s talk later” You choose defer.


After years in this corporate bog your humanity has been leached from you. Heart and soul replaced with presentations and faux business plans that lose their value the minute after the meeting ends. You are now defined by your project plan, mileage plan status, and last performance review. You used to be a human.

Just on the edge of your memory, sometime between finishing school and spending too much on your first condo, you have a hazy memory of another life. You would go to a job, do your best, and leave – really leave. Both mind and body would depart and you would move on to be with friends, family, or just alone with your own thoughts.

Drone, let’s try to focus on that memory right now. Force out the corporate noise and professional fear of missing out. That missed face time with your boss? A diversion meant to steal your attention away from a friend. Your overdue monthly business review deck? A barrier to separate you from your lover. Remove all of the career distractions and a certain clarity emerges.

You got it. You see yourself being present and authentic. That image floats the flitters away as your phone buzzes with the latest budget numbers you need to pretend to understand. Farewell old self. We had a good run.

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That sinking feeling is your career

drown drone2Your career is in park.  You know the corporate rules of engagement so you may nail a few more promotions based on self promotion, key colleagues blowing up, and other colleagues blowing out.

Soon your career momentum will run out.  You can see that day now.  In the near future you will be in a prep meeting for some useless business review.  You will float above the corporate scrum as a ball of pure professional indifference.  The last of your effort, interest, and social capital will run out.  As you transcend the corporate hullaballoo you look down at your team scrambling to reverse engineer goals with bogus success metrics one last time.  At the apex of your professional life you know this is as good as it’s going to get. 

During that brief window where professional drive and personal over commitment are in balance you will be nauseous and disoriented.

Plan, protect, and preserve what you have.  The pull of age, ego, and living beyond your means is pulling you down.

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You say synergy, I say bonus

grindingToday you synergized* 600 people out of their livelihood. You will be known as the great savior for your division, at least for this review period. They will say “you made the hard choice.” In practice you made some slides with 2×2 decision matrix grids, efficiency measures, and key words like op-ex and cap-ex. People like all that. It helped that you socialized the plan with stakeholders to give the key decision makers an opportunity to insert their own roadkill into the grinder. There will be so much synergy here everyone wins. Everyone? Not really.

Among the synergized** are people you have known for years; worked weekends with, crafted proposals in hotel lounges around the world, and fine tuned presentations in parking lots. They have shared with you the pain of work travel and 24 x 7 demands of modern work, missed family, the poor health that comes with being on the road endlessly, and dissolved marriages. Friends? No. But you have lived around and shared space with these people for years. You feel that should mean something. Schedule 30 minutes for those feelings next week after your Thursday think time.

Looking at the individuals what is there to feel bad about? This is a growth opportunity for them. They should have kept their skills sharp and network current. How stimulating for a 50 something to get back out there and reset at a new company, new people, new culture. That new environment should make planning to take care of their aging parents and boomerang kids just another challenge for them. I bet they are actually happy to be synergized*** into some new form.

Upside is I have a follow up plan to hire back more people than we cut. I’ll save that win for next review period when I frame myself as the great organization builder. Cha-ching.

*outside of corporate communications… this is not a word
**still not a word
***just give up

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Indifference is an acquired skill

nuclearYou survived the blast.  The corporate fallout will kill you eventually so consider today a death deferred.

This day you saw a colleague meltdown and then blow up all over the conference room. Spittle flew, her laptop screen cracked, a white board was kicked over and lots of f-bombs used for punctuation.  Your guess is that Bob* was just one chair throw away from a security escort out of the building.  You just looked at your hands while the event played out.

Any reasonable group would have listened to Bob months ago and ended this ineffective program.  What Bob didn’t know is that he was surrounded by drones.  In drone speak our portfolio was green across the board.  A normal person would say our success metrics are contrived, irrelevant to our business, and resist genuine measurement.  Bob, poor form to and call us out like that.  You see we had to cut you off.  Emotions are for people.  We are drone.

This emotional failure is so bright it will mask your own incompetence for months to come.  As you share very small talk in the copy room, with some of the program steering group members, you think back to when your focus was on tangible results.

Time to put those thoughts away.  The fiscal is wrapping up soon and you need to use that budget or lose it next year.

*Bob is not her real name

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A game you won’t win

dollar gobbler

You thought by now you would have some amount of security; financial, spiritual, emotional… at this point an anchor along any dimension would have been a relief.  Unfortunately you have just been adding more zeros to both sides of the leger.  A big raise meant a bigger house.  A surprise bonus meant  a surprise vacation.  A late night in the office deserved a later night at the pub.

You look around the office and see everyone playing the same game.  Build your network and move ahead 2.  Under promise and over deliver on your year-end commitments and move ahead 3.  Highlight inefficiencies in the wrong organization move back 1.  Lose touch with your executive sponsor and your is game over. 

You better save your quarters because you will not make it to the next level.  The game of drones can only be won by not playing. 

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You fail well

crash_airplaneYou said “negative success” today during your project status meeting.  Clowns wear suits now.

  • Over budget – check
  • Missed deadline – check
  • Failed to deliver required scope – check

Sounds like the trifecta of failure no matter what business you are in.

You could have alerted your stakeholders early in the project that you had problems.  Fail fast and correct used to be your mantra.  But now red has become such a punitive color.  No one likes to see red in a status meeting.  Yellow shows you see the potential of trouble and green shows you are the master of your domain.  Real trouble is best shared with no one.

Your co-drones in the meeting were supportive.  As you presented your slides of obfuscated failure they asked the right questions to indicate participation without contributing any substance. 

Your failure will never be seen since you hide it in the open.  You clever drone.

 

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